Trial Library Frequently Asked Questions

What can I do with the library?

Most customers start by using TagTeam to create a web-library of their brochures, marketing collateral, product images, graphics, technical documents, presentations, etc.

They link this library to their intranet, extranet, or public web site. Sales staff, partners, suppliers and prospects can use the library to download materials directly, or place orders for physical items such as printed brochures, sample units, CDs, displays, and promotional items.

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What should I do first?

Start by uploading one or two of your PDF brochures, or a logo, or an image. Click on "New" to upload and catalog your materials. TagTeam will automatically create a thumbnail.

To take a look at your library, click "Visit Library". The page under the blue banner with your company name is what visitors to your library will see.

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My library needs to look like my web site. What can I do about this?

It's easy to upload your logo or banner to begin to brand your TagTeam Marketing Materials Management library.

Click on "Configure", then click on the tab titled "Zones". You'll see the banner from the welcome page. Just click on it to replace it with your own banner. Uncheck the box labeled "Draw on banner image" to keep your company name from being drawn over your banner.

You can also change the text on the welcome page, the graphics used for buttons, the footer, and many other properties. There are also some templates for different arrangements of the page.

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How can I show this to someone else?

Click on 'Configure', then the "Accounts" tab, and then "New". Fill out the form, and a message will be emailed to your new user with their account information, and a link to access the library.

For your library you can create up to five accounts, including your own.

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What is your privacy policy?

We are committed to respecting the privacy of our customers and visitors to our Web site. We do not share, rent, sell, or trade personal information, including e-mail addresses. Click here for details.

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What are the limitations on my library?

You can have up to five active users, and publish your materials in one 'zone' (a zone is a independent, partitioned view of your library).

You can have as many items in your library as you like during your trial period.

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How will I benefit from using TagTeam?

Customers benefit by using TagTeam Marketing Materials Management for:

• Web-based document management: TagTeam will automatically update your web sites, so your webmaster can do other things;
  
• Marketing Asset Management: your sales people and resellers will enjoy 24/7 web access to ALL your current marketing materials, and spend less time trying to get hold of your best work;
  
• Literature Fulfillment: you can replace obsolete order forms and phone calls for materials with a web-enabled system which links to your fulfillment vendor;
  
• Marketing Content Distribution: TagTeam keeps track of all user activity so you'll know which brochures are most used, which can help you make better decisions on marketing programs.
• And other applications.

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How are your customers using TagTeam?

Our customers use TagTeam to:

• save time and money in distributing electronic and print marketing materials;
  
• increase the effectiveness of their sales teams streamline their fulfillment operations;
  
• manage their digital assets;
  
• deliver content to their public web sites, intranets, and extranets;
  
• analyze marketing materials usage to help make strategy and program decisions.

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How can I get help?

On-line help is available throughout the system —just click on the "?" button. You also can call our Account Management team at 800-711-8524 if you have any questions.

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How can I upgrade my library?

Simply call us at 800-711-8524 or email sales@tagteam.com and we'll provide you with a quote for your library application.

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